Terms and conditions of sale
Version of 11/10/2026. Courtesy translation: in case of discrepancy, the French version prevails.
1. Purpose and scope
These terms and conditions govern the sale of products (gaussmeters, probes, accessories) and services (verification, calibration, expert assessment) concluded on the website tesla-gaussmeter.fr between Grégory DURAND EI (the "Seller") and any business or private customer (the "Customer"). Placing an order constitutes unreserved acceptance of these terms and conditions, which prevail over the Customer's purchasing conditions unless otherwise agreed in writing by the Seller.
2. Prices
Prices are stated in euros, net. The Seller is subject to the French VAT franchise scheme (franchise en base de TVA): VAT not applicable, article 293 B of the French General Tax Code (CGI). Consequently, no VAT is invoiced, whatever the Customer's country. For customers located outside France, any customs duties, import taxes or reverse-charge formalities in the country of destination are the Customer's responsibility.
Shipping costs are calculated according to the weight of the parcel and the country of delivery, and are shown before the order is confirmed. For parcels over 30 kg, shipping is quoted separately.
3. Orders
Orders are placed online or by accepting a quotation, and are confirmed by e-mail. The Seller reserves the right to refuse any abnormal order or any order placed in bad faith.
4. Payment
- Bank card: immediate, secure payment via Stripe. The Seller never has access to card data.
- Bank transfer: a pro forma invoice is sent by e-mail; the order is shipped upon receipt of funds.
- Bank transfer at 30 days: reserved for business accounts approved by the Seller; payment due 30 days from the invoice date.
In the event of late payment, penalties equal to three times the French statutory interest rate are payable, together with a fixed indemnity of €40 for recovery costs (article L441-10 of the French Commercial Code). No discount is granted for early payment.
5. Retention of title
The products remain the property of the Seller until full payment of the price. For business customers, risk passes to the Customer upon handover to the carrier.
6. Delivery
Products in stock are shipped within 2 to 3 working days of receipt of payment (or of order confirmation for 30-day accounts). Lead times are indicative. The Customer checks the condition of the parcel on receipt and notifies the carrier of any reservations within the legal time limits.
7. Verification and calibration services
The instrument is sent by the Customer, at the Customer's expense, to the Seller's address. Return shipping by Colissimo is included for verification services. Outbound and return shipping costs are excluded from expert assessment services.
8. Right of withdrawal (consumer customers only)
In accordance with articles L221-18 et seq. of the French Consumer Code, a consumer Customer (a natural person acting for purposes outside their trade or profession) has 14 days from receipt of the product to exercise the right of withdrawal, without having to give any reason and without incurring any costs other than those set out below.
To exercise this right, the Customer must notify the Seller of the decision before the period expires by means of an unequivocal statement, by e-mail to contact@tesla-gaussmeter.fr or by post to the Seller's address, using the form below if they so wish.
The Customer returns the complete product, in its original packaging and in perfect condition, no later than 14 days after communicating the decision. Return costs are borne by the Customer. The Seller refunds all sums paid, including the initial delivery costs (on the basis of the standard delivery method), no later than 14 days after being informed of the withdrawal, using the same means of payment. The refund may be withheld until the product has been received back or proof of its dispatch has been supplied. The Customer may be held liable for any diminished value of the product resulting from handling other than what is necessary to establish its nature, characteristics and functioning.
The right of withdrawal does not apply to business customers, to services fully performed before the end of the withdrawal period with the Customer's express consent, or to products made to the Customer's specifications.
Model withdrawal form (complete and return this form only if you wish to withdraw from the contract):
To Grégory DURAND EI (ECOM-INDUSTRIE), 8 bis, rue Basse, 54800 Hannonville-Suzemont, France, contact@tesla-gaussmeter.fr:
I hereby give notice that I withdraw from my contract for the sale of the following goods:
Ordered on / received on: ……… — Order no.: ……… — Customer name: ……… — Address: ………
Date and signature (if sent on paper): ………
9. Warranties
The products are covered by the commercial warranty stated on each product page (12 to 36 months depending on the product) under normal conditions of use, as well as by the applicable statutory warranties. The warranty excludes damage resulting from misuse, impact or modification of the instrument.
10. Liability
The Seller's liability towards business customers is limited to the amount of the order. The Seller shall not be liable for any indirect damage.
11. Personal data
See the privacy policy.
12. Governing law and disputes
These terms and conditions are governed by French law. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Convention) is excluded. For business customers, any dispute falls under the exclusive jurisdiction of the courts with authority over the Seller's registered office. In the event of a dispute, the consumer Customer first sends a written complaint to the Seller (contact@tesla-gaussmeter.fr). Failing an amicable solution, the consumer may use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr, or obtain free assistance from the European Consumer Centre France (www.europe-consommateurs.eu/en/), in particular for cross-border disputes.
These terms and conditions are an English translation of the French original; in the event of any discrepancy between the two versions, the French version shall prevail.